FAQ

"Where are you located?"

Our office is located near Paya Lebar MRT station, about 7–10 minute walk away.

 

"Do you offer a self-pickup option for orders?"

Yes, self collection is available strictly by appointment. Kindly contact our team to make arrangements. 

 

Customisation Related

"I saw a bracelet design I really like on your website, but I’d prefer to use a different type of crystal. Do you offer customisation options?"

Yes, we do offer customisation options! Let us know which crystals you’re looking for, and we’ll check their availability. Feel free to contact us with your enquiry — we’ll be happy to assist you. Alternatively, you may schedule an appointment with us to curate and customise your own bracelet with your preferred crystals.

 

"How much does it cost to customise a bracelet with my preferred crystals?"

We strive to keep our customisations affordable. The price for a customised bracelet starts from $28, with a wide range of crystals available for selection. Any crystals or carvings that require a top-up will be clearly stated. Please contact us with your preferences or requirements before scheduling an appointment with us. We will check the availability and let you know in advance to avoid disappointment.